Returns & Exchanges
At Vidalibros, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges. Items must be unworn, unwashed, and include all original tags to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Ship Your Return
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing